Wednesday, 23 February 2011

Rude service or slow service?



Having a shower is a wonderful thing. Why, you may ask? Well apart from supplying a platform for us all to scrub up on our personal hygiene, making sure it’s in pristine condition, it provides us with an opportunity for some quality thinking time.

I’ve always wondered why showering sometimes seems to be the best time for contemplating things or coming up with crazy ideas. Maybe it’s the fact that having a shower in the morning symbolises a new start, a new beginning. Or it’s possibly because that washing yourself in the morning is such an easy process, it frees up your mind for other things. Even the simple idea that you’re usually on your own with no distractions is plausible, but no one really has a definite answer as to why showering improves thought.

Not even Einstein himself drafted a thesis entitled “Showering= Better Concentration + Thought²”, but what he did do was promote similar habits as ways of dreaming up inventions, tactics, plans or even this article topic. He claimed that some of his scientific ideas came about while shaving, and word has it he only shaved with a razor and water, so maybe it’s about time we all ditched the shaving cream. Maybe then we’d have more groundbreaking equations to accompany “E=MC²”, but also a smaller fanbase for “Movember” too. Whatever possesses these activities to lead us deep into thought is dumbfounding, but what I do know is that a shower a couple of days ago supplied me with the topic of this article.

While I was exfoliating, I began to think of places that I had been recently, a restaurant, the cinema and even the local supermarket. Even though in the majority of these places we get pleasant, or on the odd occasion, outstanding service, my recollection of these trips led me to ask myself that if the situation arose, would I prefer rude service, or slow service?

My quick assumption at the time was that it depends on where you are. I guess what I’m trying to say is that who would want slow service in a taxi? Even though rude service is dreadful at the best of times, I think I’d rather have a cab driver say how my striped shirt makes me look fatter than miss my appointment at the dentist, or worse still, free entry to Liquid. Okay, so maybe some stranger commenting on how your girlfriend’s skirt should be shorter isn’t the most ideal of situations, but I figure that the less time you spend in the car then the less remarks you’ll have to put up with. I’m not saying taxi services hire people such as these, but taxi companies hardly pride themselves on travelling slowly, yet brand themselves as “we’re the fastest in the business”.

The same cannot be said for restaurants, however. Think about it, you reach the age-old predicament of having a fly in your soup, so you call over the waiter, expecting him to resolve the issue. What really happens though is he turns to you with a face of thunder and says “So what?”, and prompts you to carry on sipping, as if it’s a standard bushtucker trial. I think I speak for most people when I say I’d rather wait longer for my meal than potentially experience what I just described.

Slower service at food outlets can have obvious benefits too, such as spending longer to get to know someone on a first date, or if you’re particularly indecisive, having more time to choose what you want to eat. Maybe you won’t ever get a fly in your soup, but snappiness is a common trait found in rude staff. Even staff who simply just left their manners at home and forgot their “P’s and Q’s” are not appreciated and not welcomed by diners. Unless you’re waiting into the next morning for your bruschetta topped with tomato and basil, slower service is normally not noticeable and so in comparison with rude service, it would not be frowned upon.

Paying at a till in a supermarket was where I came a bit unstuck. I found it a bit of a grey area as to what I’d prefer to the obvious good service if for some reason it went missing. I thought about it and drew the conclusion that if I was in the queue waiting to be served I’d rather rude service was given and not slow service. Then again I wouldn’t want to be a victim of the rude service itself while I was packing away my potato smiley faces and pink toilet roll. So maybe we could all sacrifice a little extra time to spare us from being abused for not having our loyalty card or bringing a few bags to reuse. All in all, I found choosing between rude or slow service in a supermarket pretty difficult. However I think slow service would come out on top, as rude service with someone who has friendly assistance drilled into them would be shocking, if not despicable.

There are many more occasions where we could all become casualties of rude or slow service, and while we all kid ourselves into thinking the next meal or next week’s shop will go as smoothly as we plan it, the reality is that it might well not. Tomorrow morning’s train conductor might spend an eternity figuring out whether you’re eligible for young person’s discount, or the lady in the cinema might laugh at you when you order two tickets for you and your mother to see the next instalment of Camp Rock. Okay, so if you’re an 18 year old male the last example may just about be deserved but I know I wouldn’t like to be told “tough luck” to my favourite channel not being available on the new Sky package, especially if their reputation is based on “believing in better”.

This little insight into poor service has just made me appreciate good service a little more, but distinguish that it depends on the situation as to whether you’d rather be treated with rudeness or slowness, if it came to it. It’s a question I feel I wanted to answer, because I think if you haven’t experienced bad service in any form then you will, because everyone does. Obviously there isn’t a little button where you can switch between different types of bad service, or even to good service, but as long as you’re not expecting impeccable assistance then at least you’re prepared for some slackness.

Anyway, I feel I’ve waited long enough for the water to warm up, it’s time to get ready for another shower of ideas...

Thursday, 17 February 2011

Midnight Rendezvous at Cellar Bar

I must admit, I hadn’t attended a gig at Cellar Bar since my school days, so as I bought my ticket I began to wonder if I had forgotten what an intimate local gig was like. That’s probably one of the main reasons as to why I was looking forward to this concert, as I always feel that with arenas you don’t get the same connection with the band. However, seeing bands that quite possibly grew up a couple of streets from you blossom in front of your very eyes, and ears, adds another dimension to a local gig. Nevertheless, the night was not about me, but about three promising acts.

My friend and I entered during the middle of the first band, Countdown to Hollywood, and whilst everyone was still getting settled there was still a friendly atmosphere throughout the venue. Countdown to Hollywood started off the evening in a relaxed manner with a mellow set, with lead singer Mollie Carter’s vocals carrying an emotional feel, one that reflected the nature of her band’s songs. Plus, they covered Starry Eyed by Ellie Goulding, one of my favourite artists at the minute, so this must surely score some brownie points.

Next up were False Priority, and if Countdown To Hollywood had settled the crowd with their music, then False Priority grabbed the audience by the scruff of the neck and shook them back up. With crashing drums and a heavy bassline, False Priority seemed intent on waking up the crowd from their comfortable slumber. They label themselves as a heavy rock/ punk rock three piece, and it was clear throughout their set that they were intent on getting their brand of music across to the audience, only pausing for breath in the slower Dear Diary.


After these two acts the stage had been set for the headline band, Hey! I’m A Moviestar, who were using the evening as a release show for their first ever single, Midnight Rendezvous. You could tell this was a special evening for the group, and their single could be seen as a symbol of the progress they have made in the near on two years they have been together. As they launched into their first song, it was clear to see that the band had branched out from their Blink 182 roots, and while the influences are still there it feels more like their own sound.

This is obvious when they play debut single Midnight Rendezvous, where the pulsating rhythm throughout grasped the crowd’s attention, and not even Tom Delonge was in sight. The trio seemed to synonymously grow in confidence with the crowd, as the more the audience gave feedback the more this reflected in how comfortable the band seemed to be. In the B-Side to their single, Better Than You Know, Hey! I’m A Moviestar displayed a more punky edge, with the gripping guitar riff reverberating around the venue. They are held in such high regard that even the bassist got chants of “I love you Scott!” shouted at him during the set, so he, along with his other bandmates Matt and Russ, proceed to give them what they wanted, more songs from their repertoire. So, you may be wondering how many singles Hey! I’m A Moviestar actually sold over the course of the evening? Every last one of them is now proudly sitting amongst someone’s CD collection, and I think that speaks volumes for an up-and-coming band that clearly have a bright future ahead of them.

I feel if they progress the way they are going, keep developing their own sound and producing more music that reflects this then I’m sure there’ll be more nights like the one at Cellar Bar last weekend. This goes for the other bands, as that night I witnessed three promising bands who can make great music. So in other words, I hope that you all attend a midnight rendezvous with Hey! I’m A Moviestar, Countdown To Hollywood and False Priority soon enough, and trust me, they’ll be better than you know...

To check out some of these guys stuff, check out the links below:

Hey! I'm A Moviestar:
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False Priority:
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Countdown To Hollywood:
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